Account & Team New
Edit Your Profile
Update your first name, last name and mobile number in Prism from Edit profile in the account menu.
2 min read Updated
What is it?
Edit profile lets you change your own name and mobile number. Your teammates see your name on the Team screen and in the Created by and Updated by columns.
How to edit your profile
Open the account menu
In the Prism panel, click the gear icon next to your name at the bottom of the left sidebar. In the Client panel, click your name at the bottom of the sidebar.
Click Edit profile
The Edit profile box opens with a Personal information section.
Update your details
Change First name, Last name or Mobile number. All three are required (marked with *).
Click Save changes
The button shows Saving…. When it works, you see Profile updated. and the box closes.
Click Cancel or the close button to leave without saving.
What you can and cannot change
| Field | Can you edit it? |
|---|---|
| First name | Yes. Up to 50 characters. |
| Last name | Yes. Up to 50 characters. |
| Mobile number | Yes. Use digits. You can start with + and a country code, for example +919876543210. |
| No. It is shown greyed out. | |
| Role | No. It is shown greyed out. |
The box says "Email and role can only be changed by an administrator." Your role on each project (owner, admin or viewer) is set on the Team screen. See Roles and permissions.
Common issues
| Message | How to fix it |
|---|---|
| First name and last name are required. | Fill in both name fields. |
| Enter a valid mobile number (digits only, optional +country code). | Type at least 8 digits. Do not use letters. Only a + at the start is allowed. |
| Failed to update profile | Try again. If your session has ended, sign in again first. |
Frequently asked questions
Can I change my email address?
No. Your email and role are shown but cannot be edited. Email and role can only be changed by an administrator.
Why are my name and mobile number empty?
Your account was created by a team invite, so Prism did not know them yet. Fill them in and click Save changes.
Related articles
- Getting StartedYour AccountUse the account menu, learn that a sign-in lasts 8 hours, and understand the difference between the Prism panel and the Client panel.Read
- Account & TeamChange Your PasswordChange your Prism password from the account menu. Prism emails you a 6-digit code to confirm the change.Read
- Account & TeamTeam MembersInvite teammates by email, choose their role, pick which pages and child projects they see, and remove members from the Team screen.Read
- Account & TeamRoles and PermissionsWhat owners, admins and viewers can do in Prism, and how modules, page access and child project access decide what each member sees.Read
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